OUR SERVICES

Working together to achieve great outcomes

Managed and
Support Services

From peace of mind break fix support to complete outsourcing of your day-to-day IT activities, we can assist with this, and all things in-between.

We understand the challenges of a dynamic IT ecosystem and the pressures of keeping up with, and resourcing, the ever-changing requirements of IT within an operational environment. We can work autonomously or within internal teams to ensure your systems remain supported, secured and available, allowing your business to focus on core business activity.

  • Remote or Onsite Support

    Monitoring, Alerting, Reporting

    Lifecyle management

    Operational Support Resourcing

    Managed Secure Networks

    Managed Workforce Collaboration

    Managed Cybersecurity

    Managed Cloud & Platfoms

 

Project Management and Professional Services

Our highly skilled team of multi-disciplined professionals pride themselves on their expertise and ability to work together, to deliver maximum value to our clients. With experience across numerous industries and technologies, your project is in good hands.

Our professional services team includes industry certified project managers, program managers, project engineers, solution architects, subject matter experts and technicians who all work together to service our clients. Supported by our talented document writers, and administration staff they ensure quality delivery.

  • Project and program management

    Technology Health Checks

    Stakeholder management

    Design, Configuration, Implementation

    Technical staging

    Documentation

    Support transition

    Augmented Services

Consulting and
Advisory Services

Our expertise and knowledge span our entire technology stack. In these busy, fast moving times, it is difficult for businesses to keep up with the dynamic environment of ICT.

With everyone focused on core business activity, it sometimes make sense and is often more cost effective, to bring in external ICT assistance to assist with information gathering, assessment and input into your IT strategy, delivering the information you need to make good investment decisions for the benefit of achieving your core business requirements.

  • Strategic consulting

    Technology and product assessment

    Use case analysis and assessment

    Solution architecture

    Business case development

    Technical auditing services

    Proposal development services

    Workflow optimisation

 

CX Consulting, Training
and Lifecycle Services

What good is having the best solution, if no one knows how to use it?

Our team can assist in positive change management activity to help transition your team into getting the best value from your products, and in turn helping to maximise the return on your technology investments.

Delivery of user-focused training programs by our highly-skilled professional team, aim to reduce workforce change stress, whilst maximising the value of a newly implemented solution.

  • Product training

    Solution demonstrations and walkthroughs

    End user training

    Train the trainer

    Workflow development

    Use case development and implementation

    In house transition support

Connecting your devices, platforms and people for better healthcare