OUR SERVICES
Working together to achieve great outcomes
Managed and
Support Services
From peace of mind break fix support to complete outsourcing of your day-to-day IT activities, we can assist with this, and all things in-between.
We understand the challenges of a dynamic IT ecosystem and the pressures of keeping up with, and resourcing, the ever-changing requirements of IT within an operational environment. We can work autonomously or within internal teams to ensure your systems remain supported, secured and available, allowing your business to focus on core business activity.
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Remote or Onsite Support
Monitoring, Alerting, Reporting
Lifecyle management
Operational Support Resourcing
Managed Secure Networks
Managed Workforce Collaboration
Managed Cybersecurity
Managed Cloud & Platfoms
Project Management and Professional Services
Our highly skilled team of multi-disciplined professionals pride themselves on their expertise and ability to work together, to deliver maximum value to our clients. With experience across numerous industries and technologies, your project is in good hands.
Our professional services team includes industry certified project managers, program managers, project engineers, solution architects, subject matter experts and technicians who all work together to service our clients. Supported by our talented document writers, and administration staff they ensure quality delivery.
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Project and program management
Technology Health Checks
Stakeholder management
Design, Configuration, Implementation
Technical staging
Documentation
Support transition
Augmented Services
Consulting and
Advisory Services
Our expertise and knowledge span our entire technology stack. In these busy, fast moving times, it is difficult for businesses to keep up with the dynamic environment of ICT.
With everyone focused on core business activity, it sometimes make sense and is often more cost effective, to bring in external ICT assistance to assist with information gathering, assessment and input into your IT strategy, delivering the information you need to make good investment decisions for the benefit of achieving your core business requirements.
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Strategic consulting
Technology and product assessment
Use case analysis and assessment
Solution architecture
Business case development
Technical auditing services
Proposal development services
Workflow optimisation
CX Consulting, Training
and Lifecycle Services
What good is having the best solution, if no one knows how to use it?
Our team can assist in positive change management activity to help transition your team into getting the best value from your products, and in turn helping to maximise the return on your technology investments.
Delivery of user-focused training programs by our highly-skilled professional team, aim to reduce workforce change stress, whilst maximising the value of a newly implemented solution.
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Product training
Solution demonstrations and walkthroughs
End user training
Train the trainer
Workflow development
Use case development and implementation
In house transition support