ARCHITECH MANAGED SERVICES
Trusted services enabling organisations to focus on strategy and success.
In today’s rapidly evolving technology and economic landscape, the need for operational efficiencies and a focus on developing competitive and/or service advantages is key to the success of any business or institution. To achieve this, it is critical that ICT needs are maintained and managed in the best possible way.
ArchiTech understands the challenges of a dynamic IT ecosystem and the pressures of keeping up with - and resourcing - the ever-changing requirements of IT within an operational environment. Delivering peace of mind by owning all the critical service levels that you’d expect from your technology, we’re here to support businesses from day 1 with the day-to-day tasks and the same strategic approach to operations as the architects who designed it, through to the engineers who deployed it.
Simplifying the Complex
ArchiTech transform complexity into simplicity, delivering tailored technology solutions that align with your unique business needs.
Our client-first approach provides more than just IT support — it’s a strategic partnership that unlocks cost savings, delivers the latest technology, and ensures access to top expertise whilst mitigating technology-related risks. Enjoy the confidence of our 24/7 coverage, so you can focus on driving your business forward with peace of mind.
TRUE PARTNERSHIP
We work closely with our clients to ensure we build a foundation of trust, transparency, and shared goals. We pride ourselves on collaborating and becoming an extension of your team.
OPERATIONAL SKILL
We place emphasis on client satisfaction at all levels of the service management lifecycle. Our operational framework is ITIL-aligned ensuring we have consistent, client-centric processes governing our people, processes, and tools.
TECHNICAL CAPABILITY
Deep knowledge and experience across Enterprise Networking, Security, Collaboration, & Data Centre Technologies. Our clients gain access to a team of specialists who are multi-disciplined across several core technology domains.
LOCAL & FLEXIBLE
We operate an Australia based 24/7 Service Desk year-round. Our specialist support team is fully trained and ready to take your call at any time.
Our Managed Services Portfolio
SECURE ENTERPRISE NETWORKING
Comprehensive access and management of secure networks for the modern dispersed workforce.
WORKFORCE COLLABORATION
Optimise your investment in voice, conferencing, messaging platforms and productivity technology.
PLATFORMS & CLOUD
Fit-for-purpose, public, private or hybrid cloud platforms that support digital transformation journeys.
CYBER SECURITY
Ensuring your people and systems are safe, compliant and secure from cyber threats for total peace of mind.
INTEGRATED HEALTH
Dependable services designed for healthcare-centred technologies ensuring zero downtime and optimal patient care.
PROFESSIONAL SERVICES
From everyday support to IT project design, we help sustain your daily operations, managing IT projects, and driving resilience.
Service levels designed around you.
We know one size does not fit all, that’s why our all base Service Packages are designed to be 100% tailored to suit your particular needs and budgets.
MONITOR
We attentively watch basic elements of your IT infrastructure and alert you when anything goes wrong and remediate availability issues.
MAINTAIN
We closely watch the critical elements of your IT infrastructure and proactively remediate degraded services.
MANAGED +
We closely watch all critical elements of your IT infrastructure, manage your assets proactively, remediate and ensure your assets are secure. We support and guide your business with lifecycle management and provide you with ongoing recommendations to optimise your IT environment.
Streamline your IT with tailored Managed Services that support your entire business
Benefits of ArchiTech Managed Services…
ICT Expertise: by entrusting your IT needs to us, your business can rely on experts to handle your technology efficiently and effectively.
Proactive Management: Actively monitor and maintain IT systems, identifying and addressing issues before they become critical. This reduces downtime and allows business leaders to concentrate on core strategic initiatives.
Cost Savings: offering cost-effective solutions and predictably priced service packages, allowing businesses to allocate their budgets more strategically, without unexpected IT expenses.
Scalability: scale IT resources up or down as business needs change, ensuring that technology aligns with growth or contraction strategies.
Enhanced Security: we focus on cybersecurity and compliance, safeguarding data and systems, so you can concentrate on operations rather than security concerns.
Reduced Administrative Burden: Free up internal resources that would otherwise be dedicated to IT-related administrative tasks.
Access to Advanced Technology: our partnerships with technology vendors gives you access to cutting-edge solutions without the hassle of implementation and management.
24/7 Support: around-the-clock support, ensuring that IT issues are resolved promptly, regardless of the time of day.
Reliability and Stability: Service Level Agreements (SLAs) that guarantee system availability and performance, built around your business needs.
By handling the day-to-day IT operations and mitigating technology-related risks, ArchiTech Managed Services empowers businesses to divert their attention and resources toward core business strategies, innovation, and growth, ultimately fostering a more competitive and agile business environment.
