Privacy Policy
ArchiTech Network and Communications Solutions (ArchiTech) adopts the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (th) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. ArchiTech is committed to the safety and integrity of information collected. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
1. Personal Information Collected
ArchiTech generally collects information from you by telephone, website and form documentation. The information collected includes:
Your first and last name
Address
Email Address
Phone Numbers (for contact purposes)
Transaction Details
Billing and delivery addresses and other incidental information required for ordering, payment and delivery of ArchiTech products
Usage data.
The information is collected for the purposes of responding to your queries, supplying you with requested information on products and the ordering and delivery of products to you. If you provide incomplete or inaccurate information, we may be unable to process your orders or it may affect the delivery of products to you.
If you consent, we may also use your personal information to keep you informed about special offers, sales or new products offered by ArchiTech. If you do not wish to receive this information, you may advise us at any time via the contact information below.
We may use a mailing house for the purpose of forwarding information to you. The mailing house does not retain your personal information and is required to keep your details confidential.
We also allow you to subscribe to an email mailing list by which we can allow you to select various services or product groups that you wish to receive notifications about in the future. You may opt out of this mailing list at any time by contacting us and advising your wish to do so. We also provide a link located in the footer of every ‘promotional email’ we send that allows you to opt out of future emails.
2. Disclosure of personal information
ArchiTech treats all personal and company information held as strictly confidential. Information about clients is not sold, rented or traded for any purposes. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of ArchiTech, our customers or third parties or if required by law.
ArchiTech does not disclose information about you unless:
the disclosure is required by law;
the disclosure of the information is necessary to obtain legal or accounting advice to protect ArchiTech' interests or your interests. Our solicitors and accountants are under an obligation to keep such information confidential;
the disclosure is necessary for debt recovery functions;
disclosure is necessary to conduct appropriate checks for credit-worthiness and for fraud;
disclosure is required to carry out our obligations to you, for example to freight and transport companies such as Australia Post and Australian Air Express, in order to arrange delivery of products for you at your request;
you have consented to our disclosing the information about you.
3. Security of personal information
ArchiTech is committed to ensuring that your personal information remains secure. We take all reasonable precautions to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure.
ArchiTech endeavours to ensure all information it holds is up to date and accurate. We encourage you to advise us of any changes in your personal information details held by us and we will use all reasonable efforts to keep your personal information up to date and accurate.
Where you provide your credit card details during the order process, these details are transmitted over a secure connection and accessed by us separately.
4. Access to your information
You can request ArchiTech to provide you with access to the personal information we hold about you at any time. You can contact ArchiTech either by telephone or in writing or by email. If we are unable to provide any part of the personal information we hold about you, we will let you know why.
5. Use of our website
For statistical purposes, we collect information about the use of our website. This includes information about the number of visits to the site, what pages were viewed, the length of each visit to the site and the previous website visited. No personal details are collected as part of the statistical information.
We use cookies on our website to store certain details that will allow you to return to our store and browse and order more easily without having to re-enter certain details every time you place an order.
We do not use cookies to retrieve or store personal data.
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
6. Changes in Privacy Policy
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
7. Contact Information
You can get more information about your personal information by contacting ArchiTech through any of the following methods:
Email: marketing@architech.net.au
Phone: 1800 419 700
Post: Suite 3, 484 Graham Street, Port Melbourne VIC 3207